Shipping Policy
Please read this Shipping Policy carefully before placing an order with Yaani.
1. Scope
This Shipping Policy (“Policy”) sets out the terms on which Yaani (“we”, “us”, or “our”) ships products (“Products”) purchased from us by a customer (“you”). By placing an order, you agree to this Policy.
2. Shipping Coverage
We currently ship only within India. We use third-party logistics partners for the dispatch and delivery of Products. We do not currently offer international shipping.
3. Shipping Charges
Shipping is provided free of charge on all orders with a value of ₹1,499 or more. A flat shipping fee of ₹99 is applicable to orders below ₹1,499. The applicable shipping fee, if any, will be displayed at checkout prior to confirmation of your order.
4. Order Processing
Orders are processed within one (1) to two (2) business days following confirmation of payment. Orders placed on weekends or public holidays will be processed on the next business day.
5. Estimated Delivery Timelines
Subject to clause 8 (Force Majeure), estimated delivery timelines following dispatch are:
(a) three (3) to five (5) business days for metro cities; and
(b) seven (7) to ten (10) business days for non-metro and remote locations.
These timelines are estimates only and are not guaranteed.
6. Order Tracking
Once your order has been dispatched, you will receive an email containing tracking details for your shipment.
7. Risk and Title
Risk of loss of, and damage to, the Products passes to you upon delivery to the address specified in your order. Title to the Products passes to you upon dispatch, subject to receipt of full payment.
8. Force Majeure / Delays
We shall not be liable for any delay or failure in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, governmental restrictions, or actions of our logistics partners. In the event of a delay, we will use reasonable efforts to keep you informed.
9. Incorrect Address, Missed Pickup or Refused Delivery
You are responsible for providing a complete and accurate shipping address. If a Product is returned to us due to an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, we will contact you to arrange re-delivery. Re-shipping charges (at actuals) will be payable by you before re-dispatch.
10. Lost or Damaged-in-Transit Products
If a Product is lost in transit or arrives damaged, please contact us at
contact@yaanifashion.com
or via WhatsApp at
+91 99208 64450
within forty-eight (48) hours of the scheduled or actual delivery date.
We will investigate the matter with our logistics partner and, depending on the outcome, will offer a replacement, exchange, or refund in accordance with our Return and Exchange Policy and applicable law.
11. Change of Shipping Address
A request to change the shipping address must be made promptly after placing the order. Once an order has been dispatched, changes to the shipping address cannot be accommodated.
12. Packaging
Products are dispatched in branded, sturdy packaging designed to protect the Products in transit.
13. Modification of Policy
We may amend this Policy from time to time in light of changes to our logistics arrangements, applicable regulations, or market conditions. Amendments apply prospectively to orders placed after the amended Policy is published on our website.
14. Contact
For any questions about this Policy, please contact us at contact@yaanifashion.com or via WhatsApp at +91 99208 64450.